1. Return Eligibility

You may request a return if:

• The product is unused, unwashed, and in original condition
• The product is returned with original packaging, tags, and invoice
• The return request is made within 7 days of delivery

Note: Used or damaged items (not caused by us) are not eligible for returns.

2. Non-Returnable Items

The following items are not eligible for return:

• Customized or personalized products
• Items purchased on clearance or sale
• Used cricket equipment (e.g., bats that have been knocked or played with)

3. Damaged or Incorrect Products

If you receive a damaged, defective, or wrong item:

• Notify us within 48 hours of delivery
• Share clear photos/videos as proof
• We will arrange a replacement or full refund at no extra cost

4. Return Process

To initiate a return:

1. Email us at skyshotcricketofficial@gmail.com with your order details
2. Our team will verify and approve your request
3. You will receive return instructions
4. Ship the product to the provided address

Note: Return shipping charges may be borne by the customer unless the issue is from our side.

5. Refund Policy

• Once we receive and inspect the returned item, we will process your refund
• Refunds are issued to the original payment method
• Processing time: 5–7 business days after approval

6. Exchange Policy

We offer exchanges for:

• Size issues (if applicable)
• Manufacturing defects

Exchange requests follow the same process as returns and are subject to product availability.

7. Order Cancellation

• Orders can be cancelled within 24 hours of placement
• Once shipped, orders cannot be cancelled

8. Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again
• Contact your bank/payment provider
• If still unresolved, contact us at skyshotcricketofficial@gmail.com

9. Contact Us

For any return or refund-related queries:

• Email: skyshotcricketofficial@gmail.com
• Phone:+91 62836 49721